Frequently Asked Questions

Yes. Every item on sunnigifts.com is printed to order. We do not sell pre-made stock — each t-shirt is produced upon order after you check out, which is why production takes a little time before shipping.

Orders are made to order and produced within 2–5 business days before they ship. Business days are Monday through Friday, excluding public holidays.

After production, delivery typically takes 3–5 business days, for a total of 5–10 business days from your order date. You will receive a tracking number by email once your order ships.

Shipping is a $4.95 flat rate per order to anywhere we deliver in the United States.

We ship via USPS, UPS, or FedEx depending on your location and order. The specific carrier and tracking number will be included in your shipping confirmation email.

We ship to all 50 United States, including Alaska and Hawaii. We do not ship to P.O. Boxes, APO/FPO/DPO addresses, US territories, or international addresses.

No. We ship within the United States only — all 50 states including Alaska and Hawaii.

Once your order ships, you will receive an email with a tracking number. Please allow up to 24 hours after shipment for the carrier to update the tracking details.

We accept PayPal, which lets you pay with your PayPal balance or major credit/debit cards (Visa, Mastercard, American Express, Discover) through PayPal Guest Checkout — no PayPal account required.

Yes. Payments are processed entirely within PayPal's PCI-DSS compliant system. We never see or store your full card details.

Because items are produced upon order, changes and cancellations are only possible before production begins. Email us as soon as possible with your order number and we will help if production has not started.

Yes. We accept returns for both defective and non-defective items within 30 days of delivery, provided items are unworn, unwashed, and in original packaging with all tags attached.

Yes. We accept direct exchanges within 30 days of delivery. Email us with your order number and the size or style you would like, and we will send a free prepaid return label.

No. For change-of-mind and sizing returns, we do not charge a return shipping fee — your prepaid return label is provided free of charge.

Email support with your order number. Our team will send a prepaid return label within 1 business day at no cost to you. Download and print the label, then drop the package off at any USPS, UPS, or FedEx location.

After we receive and inspect your return, refunds are processed within 2 business days. Your bank or PayPal may take an additional 3–5 business days to post the refund to your account.

We will make it right at no cost to you. You will receive a full refund including the original shipping fee, or a free replacement. Just email us with your order number and a photo of the issue.

The price displayed is the final product price. Any applicable sales tax, if required by your state, will be calculated at checkout.

Email [email protected] or visit https://sunnigifts.com. Our support hours are Mon–Fri, 9:00 AM – 5:00 PM MT, and we reply within 24 business hours.